Privacy Policy

At CADDream Academy (operated by , Jaipur), we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your data. By using our website caddreamacademy.com or any of our services, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly:

• Name and phone number — when you submit an enquiry form, book a demo class, or register for a course
• Email address — when you contact us via email or fill a form that requests it
• Course preferences and batch timing — to help us counsel you on the right course
• Company information — when you enquire about corporate training

Information collected automatically:

• Browser type, device type, and operating system
• Pages visited and time spent — via Google Analytics (anonymised)
• IP address and approximate location — used only for security and analytics purposes
• Cookies — see the Cookies section below

2. How We Use Your Information

We use the information we collect for the following purposes:

• To call you back or respond to your enquiry within our promised timeframe
• To guide you to the right course based on your background and goals
• To confirm batch bookings, send fee receipts, and share course materials
• To send relevant updates about new batches, courses, or institute news (you may opt out at any time)
• To improve our website, course content, and service quality
• To comply with applicable legal requirements

We do not use your data for automated decision-making or profiling.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to any third party. We may share your data only in the following limited circumstances:

• Service providers: Tools like Google Forms (for enquiry data collection), Google Analytics (anonymised traffic data), and WhatsApp Business — used solely to operate our services
• Legal requirements: If required by law, court order, or government authority
• Business transfers: If CADDream Academy is acquired or merged, your data may transfer as part of that process, with equivalent privacy protection

4. Cookies

Our website uses cookies — small text files stored on your browser — to improve your experience. We use:

• Essential cookies: Required for the website to function (session management, form security)
• Analytics cookies: Google Analytics to understand how visitors use our site (anonymised, no personal data shared)
• Marketing cookies: If you arrive via a Google or Meta ad, those platforms may set cookies to track ad effectiveness

You can control cookies via your browser settings. Disabling cookies may affect some website functionality.

5. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Enquiry data submitted via our forms is stored securely in Google Sheets with restricted access. However, no internet transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Request deletion of your personal data (where legally permitted)
• Opt out of marketing communications at any time by replying STOP on WhatsApp or emailing us

To exercise any of these rights, contact us at the details below.

7. Contact Us About Privacy

For any privacy-related queries or to exercise your rights, contact us:

• Institute: CADDream Academy ()
• Address: Bapu Nagar, Jaipur, Rajasthan — 302015
• Phone/WhatsApp: 9251218616
• Website: caddreamacademy.com

We may update this Privacy Policy from time to time. The date at the top of this page always reflects the most recent version. Continued use of our services after changes constitutes acceptance of the updated policy.